HOW ABOUT THE QUALITY, SERVICE AND REPAIRS?
We often receive questions about above issues, because our prices are often less than half of what you have to pay for similar products and services from other Danish/European dental depots.
Our starting point for any choice of products is that we can fulfil at least the following from our side:
- Exclusively high quality products
- Personal and qualified service
- The market's most competitive prices
Here you can read about how it can be done:
OUR PRICES ARE SO LOW BECAUSE:
We are a small cost-minded dental depot without high overheads. Therefore, we have no need for a high profit margin on the products we sell. We have visited the manufacturers and made sure to negotiate some good purchase prices that can benefit our customers, the dentists.
WHAT ABOUT THE QUALITY:
We have selected the products in cooperation with a group of Danish dentists who have tested the products. Most products are produced in China, where a significant part of world production of dental equipment today comes from. We have selected the highest quality of products - most of the manufacturers we cooperate with are suppliers to many well-known brands and they deliver to several of the world's largest dental depots.
It is many years ago that "made in China" was synonymous with copies of varying quality. At our suppliers, the development, production and quality control is conducted at a high qualitative level. We have visited the factories ourselves and can guarantee for the quality.
Here a look into the production areal and the quality control at one of our suppliers:
There are hundreds of Chinese manufacturers and suppliers of products for dental practices - and in line with e.g. manufactures of crowns, there are all sorts of qualities ranging from bad copies to excellence. We have chosen the highest quality, similar it is primarily top-quality crowns, which are produced for the Danish and European market. Other Danish dental depots have attempted to provide Chinese-produced equipment from producers who did not belong among the best manufacturers in China. In these cases the quality was not good enough, in our opinion.
WHAT ABOUT REPAIRS AND SERVICE:
When you choose products from Sandman Microdentistry you get significant savings on service and repairs. We guarantee that the most expensive repairs, of for example angle pieces and air-rotors / turbines maximum will cost half price of new unit price. In most cases this means that the most expensive repairs at all for air-rotors and blue angle pieces will be less € 110 + VAT, including spare parts and labour costs.
Examples of repairs of our own brands:
Air-rotor: Change of complete turbine parts: from € 80 to € 110 + VAT, all inclusive
Blue-angle piece: Standard repair: € 100 + VAT, all inclusive
Contra-angle head (prophy or blue): Standard repair: € 38 + VAT, all inclusive
We provide standard warranty on new and repaired pieces.
IS THIS CHINESE COPY EQUIPMENT:
We have chosen only high quality products from the leading Chinese manufacturers. The quality of the products are so good that actually copies are made of their products - this is the reason why we have chosen our own brand: ZEN-MAXX.
We can also offer other popular brands that are widely used in Europe, such as Kavo and NSK - here we of course provide the original brands.